SERVICES AND AMENITIES
Moving Truck Rental
Save the expense of hiring a professional moving service. Our moving truck is perfect for the do-it-yourself mover. (Local use only—sorry, no one-way rentals). When you rent a storage unit at one of our 6 convenient locations, we will waive our daily truck fee when you move in and the first 15 miles are FREE! (Please remember, you need to return the truck with a full tank of gas. There are additional mileage fees for use over 15 miles.)
- Our 15 foot Box Truck is easy to drive, offering automatic transmission and power steering.
- Air conditioning and heat keep you cool in summer and warm in winter.
- Pull-out cargo ramp makes loading and unloading easy.
- Roll-up rear door provides easy access to loading and unloading.
- Cargo tie-downs to secure your belongings while you drive.
- We also rent moving blankets and hand-trucks to assist you with your move.
A Few Rules...
- The free rental must be used within 14 days of renting your storage space.
- Driver must be 25 years old and a valid driver’s license and insurance card in your name is required.
- A $100 deposit with cash or credit card is required.
- Maximum of (1) day/ 8 hours of truck use per rental when redeeming “move-in” offer. If you need to rent out truck, we charge $45/day and $.79/mile.
- If you use more than the 15 FREE miles when moving in, additional mileage charges will apply.
Pick Up and Moving Services
We would be happy to connect you with qualified and insured movers. We also can arrange for a local pick-up service that will move your items into a storage unit. Call our office for details.
After hours and weekend support - Our Call Center is available after business hours, weekends and some holidays. Just call 870.931.9300 and they can take payments, text your gate code or unit #, provide unit rental assistance and more.
Insurance - We insure our buildings; however, we do not insure your contents. Therefore, content insurance is required for all tenants. You can use your own policy; just bring in your declaration page. If you do not have a policy or do not want to use your insurance policy, we have partnered with StorSmart Tenant Insurance. At StorSmart, they will provide you with an easy contents insurance solution with great coverage and affordable prices for your valuables. Contact our office for details.
Payments – We offer a wide variety of payment options and services:
- 24-Hour Kiosk for payments and rentals, located at our 476 Hwy 6 West facility.
- Monthly invoicing, receipts and payment reminders via email.
- Texted payment reminders with a link allowing you to make a payment online or place a call to our office to make a payment.
- Auto pay via Visa, MasterCard, American Express, Discover or Bank Draft.
- Credit Card payments online via website or your mobile device.
- Long term discounts available.
We will accept your deliveries from Fed Ex, UPS and even long or short haul freight shipping companies. We will keep your shipments in our office and text you once they arrive. This service is only available at our Highway 6 West or Grand Oaks locations.